FAQ

Kemo IPTV questions, answered

Everything people ask us before and after they subscribe. If yours isn't here, message us on WhatsApp and we'll answer it.

The basics

Are Kemo IPTV, KemoSat and KemoTV the same thing?

Yes. Kemo IPTV, KemoSat (or Kemo Sat), KemoTV and Kemo TV are all the same service, and this is the official site. One subscription, one login, the same channels.

What do I get when I subscribe?

A login for 18,000+ live channels and a library of 40,000+ movies and TV shows. That covers sports, news, kids, movies and international channels, in 4K where the source allows it and FHD, HD or SD everywhere else. Boxing, MMA and pay-per-view events are included too. There's no box to rent: you use an app on a device you already own.

Is Kemo IPTV available in my country?

Most likely. The service works anywhere with a decent internet connection, and the line-up covers the US, Canada, the UK and a long list of other countries and languages. If you want to check a specific channel before paying, send us a message on WhatsApp and we'll check it for you.

Do I need a contract?

No. You pay once for the term you pick: 3 months, 6 months, 1 year or 2 years. There's no contract and no equipment to send back.

Devices and setup

Which devices does it work on?

Amazon Firestick and Fire TV, Android TV boxes, Google TV, Samsung and LG smart TVs, iPhone, iPad, Apple TV, Windows PCs, Macs, Android phones and tablets, MAG boxes and Formuler. If it can run an IPTV player app, it'll almost certainly work. Our setup guides walk through each one.

How many screens can I watch at the same time?

That depends on the plan you choose. A 1-device plan streams on one screen at a time, and the 2- to 5-device plans let that many screens play at once. You can install the app on as many devices as you like. The limit is only on how many play at the same moment.

Which app should I use?

On Firestick and Android, start with IPTV Smarters Pro or TiviMate. On iPhone and Apple TV, IPTV Smarters or GSE Smart IPTV both work well. On MAG and Formuler boxes you'll use the built-in portal. Each setup guide names the app that tends to work best on that device.

How do I get my login details?

After you order, we send your username, password and server address to your WhatsApp or email. Then you open your player app, choose the Xtream Codes login (or paste your M3U link), and you're in.

Is there a TV guide?

Most live channels come with programme listings (EPG). Apps like TiviMate and IPTV Smarters load them automatically once you log in. If your guide looks empty, give it a few minutes after the first login and refresh it from the app's settings.

Streaming quality

What internet speed do I need?

Roughly 10 Mbps is comfortable for HD and about 25 Mbps for 4K, per screen. If you watch on more than one device at once, add those numbers up. A wired connection or a 5 GHz Wi-Fi band makes a bigger difference than most people expect.

A channel is buffering. What should I try first?

Restart the app, then the device, then the router, in that order. If it's still stuttering, try the same channel in a lower quality version or switch the player's decoder (in IPTV Smarters it's under Settings > Player). Still stuck? Message us with the channel name and we'll look at it.

Do I need a VPN?

It isn't required. Some people use one for privacy, and it can help if your internet provider slows down streaming traffic in the evenings. If you do use one, pick a server close to you so you don't lose speed.

Orders and support

How do I pay?

Tap Order now on the plan you want. WhatsApp opens with the plan, the number of devices and the price already filled in. Send it, and we'll reply with how to pay and get you set up.

Can I get a refund?

If the service doesn't work for you and our support team can't fix it, we'll talk about a refund. The details are on our refund policy page, written in plain English.

How fast does support reply?

Support runs 24/7 on WhatsApp. Every message is read by someone on our team. Replies can take a little longer on big fight nights, but you will get one.

Can I resell Kemo IPTV?

Yes. Resellers buy credits up front and use a panel to create and manage their own customers' subscriptions. Have a look at the reseller page or ask us on WhatsApp for current credit prices.

Didn't find your answer?

Send us your question on WhatsApp. Most get sorted in a message or two, and if it comes up a lot we'll add it to this page.

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